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Free shipping on orders over $200


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Shipping Policy

Delivery & Care

Shipping Policy

Every piece deserves a safe journey. Here's everything you need to know about how we carefully pack and deliver your order.

Processing 1–2 business days
Delivery 3–7 business days
Tracking Available after dispatch
01

Processing
Your Order

Once your order is placed, our team carefully prepares your jewellery for dispatch. Orders are generally processed within 1–2 business days.

Orders placed on weekends or public holidays will begin processing on the next business day.

During launches, promotions, festive periods or exceptionally high order volumes, processing may take slightly longer.

02

Shipping
& Delivery

We currently ship orders across India using reliable courier and delivery partners.

After your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location.

  • Metro cities may receive orders sooner.
  • Remote and extended service areas may require additional time.
  • Delivery timelines may vary during public holidays, festivals or unforeseen courier delays.
03

Shipping
Charges

Shipping charges, if applicable, will be displayed clearly during checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or complimentary delivery above a specified order value.

04

Tracking
Your Order

Once your order has been dispatched, you will receive shipping confirmation and tracking information via the contact details provided during checkout.

You can use the tracking information to follow your parcel's journey until it reaches you.

05

Delivery
Issues

If your package appears delayed, damaged or has not arrived within the expected delivery period, please contact us and our team will be happy to assist.

For damaged packages, we recommend taking photographs of the parcel and packaging before opening or disposing of it.

Please make sure your shipping address and contact number are correct before placing your order.

06

Important
Information

Delivery dates are estimates and are not guaranteed. Unexpected courier delays, weather conditions, public holidays and other circumstances outside our control may affect delivery timelines.

Orders may also be subject to additional verification before dispatch for security purposes.

07

Address
Changes

Please make sure that your shipping address, phone number and other delivery details are correct before placing your order.

If you need to change your delivery address after placing an order, please contact us as soon as possible.

Address changes can only be accommodated if the order has not yet been dispatched.

08

Failed
Delivery

Our delivery partner may make multiple attempts to deliver your order. Please ensure that someone is available to receive the package at the provided address.

If an order is returned to us because of an incorrect address, unavailable recipient or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.

09

COD
Orders

For Cash on Delivery orders, the order may be subject to additional verification before dispatch.

Please keep the exact payable amount ready when your order arrives, where applicable.

COD availability may vary depending on your location, order value and courier serviceability.

10

International
Shipping

At present, we ship orders within India only unless otherwise specified on our website.

If international shipping becomes available, applicable shipping charges, customs duties, taxes and delivery timelines will be communicated at checkout.

Need a little help?

Have a question about your order, delivery or shipping? Our customer care team is here to help.

Customer Support:
Monday – Saturday, 10:00 AM – 6:00 PM
Last updated: October 2026