Terms & Conditions
Our Terms
Terms & Conditions
Please read these terms carefully before shopping with us. By using our website or placing an order, you agree to the terms outlined below.
These Terms & Conditions govern your use of our website and your purchase of jewellery and accessories, including rings, necklaces, bracelets and watches. By accessing our website, browsing our products or placing an order, you acknowledge that you have read and agreed to these terms.
About
Our Terms
These Terms & Conditions apply to all visitors, customers and users who access or purchase products from our online jewellery store.
By using this website, you agree to comply with these terms and any policies referenced on our website.
Products &
Descriptions
We make every effort to display our jewellery products as accurately as possible. This includes product images, colours, sizes, materials, finishes and descriptions.
However, slight variations in colour or appearance may occur due to different screen settings, lighting conditions and photography.
Product specifications, availability and pricing may be updated from time to time without prior notice.
Pricing &
Availability
All product prices displayed on our website are shown in Indian Rupees (INR), unless otherwise stated.
We reserve the right to change product prices, offers, discounts and promotional pricing at any time.
In the unlikely event that a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and issue an appropriate refund.
Orders &
Acceptance
Placing an order on our website constitutes a request to purchase the selected products.
An order is considered accepted once payment has been successfully processed and an order confirmation has been issued.
We reserve the right to refuse or cancel an order in certain circumstances, including suspected fraudulent activity, product availability issues or incorrect pricing.
Payments &
Billing
Payments must be completed using the payment methods available at checkout.
Depending on the payment method selected, your payment may be processed securely by a third-party payment service provider.
- Customers are responsible for providing accurate billing and contact information.
- Orders may be subject to payment verification before dispatch.
- We do not store complete card or banking credentials on our website.
Shipping &
Delivery
Orders are processed and shipped according to the timelines described in our Shipping Policy.
Delivery times are estimates and may vary depending on location, courier availability, public holidays, weather conditions and other circumstances beyond our control.
Please review our Shipping Policy for detailed information about processing times, delivery, tracking, COD and shipping-related issues.
Returns,
Refunds & Exchanges
Returns, refunds and exchanges are subject to the terms specified in our Returns & Refund Policy.
Customers should review the applicable policy before placing an order to understand eligibility requirements, timelines and any applicable conditions.
Please do not send products back without first contacting our customer support team and receiving return instructions.
Jewellery
Care
Jewellery should be handled and stored with appropriate care. Exposure to water, perfumes, cosmetics, chemicals, sweat and moisture may affect the appearance or finish of certain jewellery pieces.
Customers are responsible for following any care instructions supplied with their products.
Normal wear and tear, accidental damage or damage caused by improper use may not be covered under applicable warranties or return policies.
Intellectual
Property
All content available on this website, including product photographs, images, graphics, logos, designs, text, product descriptions and other materials, is owned by or licensed to us unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish or commercially use our website content without prior written permission.
Website
Use
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation, security or availability of the website.
You must not attempt to gain unauthorised access to any part of our website, server, account or customer information.
- Do not use the website for fraudulent activities.
- Do not submit false or misleading information.
- Do not interfere with website functionality or security.
- Do not copy or misuse our content or brand assets.
Customer
Information
When placing an order, customers are responsible for providing accurate and complete information, including their name, shipping address, email address and phone number.
We are not responsible for delivery issues caused by incorrect or incomplete information supplied during checkout.
Limitation of
Liability
We make reasonable efforts to ensure that our website, product information and services are accurate and available. However, we do not guarantee that the website will always operate without interruptions or errors.
To the extent permitted by applicable law, we are not responsible for losses arising from circumstances beyond our reasonable control, including third-party courier delays, technical failures or external service disruptions.
Changes To
These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, services, website or applicable requirements.
The updated version will be published on this page with the latest revision date.
Governing
Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these terms or purchases made through our website will be subject to the jurisdiction of the appropriate courts, as applicable.
Questions about our terms?
If you have any questions regarding these Terms & Conditions or your order, please contact our customer support team.
Monday – Saturday, 10:00 AM – 6:00 PM